System is not accepting the lesson memo I am posting.
You can solve it! Here are the possible reasons on why system is not accepting the lesson memo being posted:
1. There’s a sensitive word on your lesson memo.
The system will notify you which word it was. Kindly try to reword or use a word that' s synonymous to it which is more pleasant to read and not detection-prone.
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2. There’s a tab that you left blank.
Please make sure that all tabs on the lesson memo were filled. Kindly refer to this lesson memo posting guide link:
https://supportportal.51talk.ph/guidelines/guidelines-in-posting-a-lesson-memo
3. MyPage/browser bugs
We cannot avoid technical issues, but we can be prepared so instances can be lessen. Here are the steps you can do if the first two situations above were already applied.
• Clear your browser history/ clear caches and cookies.
• Try signing in to your account from a different internet browser.
• Try to open an incognito tab on your browser and access this alternative link for MyPage:
https://sso.ph.51talk.com/sso/admin?client=4&lang=english&noredirect=1
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If still the same, please report to the Technical Support Team.
